Information Systems
Our company is a
Systems Integrator with more than 16 years
of experience in implementing and
maintaining information systems to include
Computer Systems, Computer Software, Network
Systems, and Network Systems Software. We
have an established track record of
successful project completion with a broad
range of satisfied clients.
We can secure your
network from intruders through the
installation of a custom firewall that
features state-full packet inspection, IPSEC
opportunistic encryption, virtual private
networking, and intrusion detection. Or, we
can install software applications and
configure desktop computers to maximize the
productivity of your employees. Whether
your needs are minimal, or more complex,
BTS can assist you with all of your
information system requirements.
Proactive
Systems Support Program
To meet the information
system support needs for small to medium
businesses, we have designed a Proactive
Systems Support Solution consisting of the
following components:
-
Yearly Systems Inventory (Audit) and
Evaluation
-
Follow-up “State of the Systems” Report
-
Standardization and Simplicity:
Eliminate Potential Points of Failure
-
24 Hour Monitoring of System Reliability
and Security
-
Monthly Reports of System Activity and
Open Trouble Tickets
-
Implementation of Preventative and
Corrective Measures
Our program focuses on
the seamless integration of support
technologies, with the primary purpose of
proactively preventing system failures. This
will be accomplished through audits, site
interviews, and 24 hour monitoring agents.
At the same time we will recommend, and with
your approval, implement systems data backup
strategies so that no system failure is
catastrophic. A secondary goal of the
proactive support program is to provide the
information and coordination required to
“manage” your information systems.
Systems Integrator ...
Consultant ... Contractor
As systems integrator,
initially we will act as consultant for our
client. We will review the needs of our
client's organization, compare them with the
products, features, and options available,
and then evaluate how they can be put to
work to meet our client's needs.
After identifying a
course of action, we will schedule and
perform the necessary installation and
training. During installation, we will
ensure that any legacy systems are
integrated with the new systems so that both
will interoperate seamlessly and
transparently. During training we will make
sure that our client has a complete
understanding of the system and how to use
it for maximum productivity.
In the years after
installation, BTS will work with our
clients as they grow. We adjust and
fine-tune their business systems as their
needs adjust. We will work diligently to
ensure the reliability of their systems. It
is our job to guarantee a long and
trouble-free life for any business system
that we install or maintain. Fortunately,
we only use the highest quality products,
installed by manufacturer certified
installers, that last a lifetime. That
makes our job much easier.
Lifelong Partnership
...
Our goal is to develop
a relationship with our customers that will
last a lifetime. We will make ourselves
available to assist our clients in any way
we can, for any problem they might have. As
a client, when you don't know who to turn
to, we want to be there for you. We might
not always have the answer, but we will
certainly assist you in finding someone who
does. We want to see your company succeed
for many years to come so that we will have
one more satisfied customer out there
telling people about the quality and
reliability of Business Technology
Systems. |